Refund policy

RETURN & REFUND POLICY

We want you to be happy with your purchase from Picked For You Shop. We offer a 14 day return policy, which means you have 14 days after receiving your order to request a return.

Returns

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. You will also need your receipt or proof of purchase.

To request a return, contact us at pickedforyoushop@yahoo.com.

Please do not send a product back without contacting us first. If your return is approved, we will provide the correct return address and instructions explaining where and how to return your item.

Items returned without prior authorization may not be accepted.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges, if any, are nonrefundable.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at pickedforyoushop@yahoo.com with your order number and photos of the item and packaging. We will review the issue and work to make it right.

Non Returnable Items

For hygiene and safety reasons, personal care products that have been used cannot be returned unless they arrived damaged or defective.

We also cannot accept returns on gift cards or final sale items.

If you are unsure whether your item is eligible for a return, please contact us before sending anything back.

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please request a return for the original item and place a new order once your return has been approved.

Order Cancellations

If you need to cancel or change an order, contact us as soon as possible at pickedforyoushop@yahoo.com. We will do our best to accommodate your request.

Once an order has entered processing or has been shipped, we may not be able to cancel or modify it.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved.

If approved, we will process your refund to your original payment method. Your bank or credit card company may require additional time to post the refund to your account.

Questions

For questions regarding returns, refunds, damaged products, or your order, contact us at:

pickedforyoushop@yahoo.com